Our customers and community are at the heart of everything we do, and we value your feedback. Please see below Frequently Asked Questions or fill out the Contact Form.

We are a small team and aim to respond to all customer inquiries within 1 - 3 business days. However, during peak times, such as product launches, promotional periods, or holidays, delays may occur. Rest assured, we are working hard to get back to you as quickly as possible.

Below are answers to some of our most frequently asked questions. If your query is addressed below, we’ll assume it’s resolved and may not follow up further.

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1. Shipping & Returns:

For full details, please visit our Shipping & Returns Policy at:
www.cloimh.com/shipping-returns

If your question isn’t answered there, we’ll aim to get back to you within 1 - 3 business days.

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2. Restock Updates & Out-of-Stock Items:

We’re thrilled by the overwhelming response to our collections - some items do sell out quickly!

To stay updated on restocks and launches:

- Sign up for our newsletter: www.cloimh.com/sign-up
- Follow us on Instagram: @cloimh (we often share updates via Stories)

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3. Order Processing:

Our fulfillment partners typically dispatch orders within 1 - 3 business days.

Please note: During peak periods (such as product launches or public holidays), processing may take a little longer.

You’ll receive an automated email confirmation once your order has been processed and handed off to the courier.

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4. Join Team CLÒIMH?:

Thank you for your interest in joining CLÒIMH!

At the moment, we’re not hiring - but we’ll keep your email on file should any opportunities arise in the future.

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For anything else, please fill out the Contact Form below.